Our Story

Partners in business and life.

Stefano
Stefanoso… what if we built something together?
Chantelleonly if I get to do the branding
Chantelle
Stefano
Stefanodoes that include the logo?
Chantellethe logo stays. it’s vintage.
Chantelle
Stefano
Stefanodeal. I’ll bring the practice management, operations and business development side
Chantelleand I’ll bring hands-on clinic experience, plus marketing, branding and how clinics show up online
Chantelle
Stefano
Stefanovision + fresh ideas. sounds like a clinic that works
Chantelletrust, respect, encouragement. same things every good clinic runs on
Chantelle
Stefano
Stefanolet’s call it MediMatters
Chantellelove it. MediMatters it is
Chantelle
Who we are · Est. 2015

We started at the front desk.
We still answer the phone.

30+ yearsin Sydney clinics, between the two of us
Front desk upreception, second in charge, practice, operations and area management, now directors
Every sizenational chains, group centres and boutique private clinics
Tech tooyears inside tech companies, behind the systems clinics run on

We both started on reception: answering phones, booking patients, chasing referrals, and quietly asking why things were done the way they were. Those questions led to second-in-charge roles, then practice, operations and area management.

Between us that’s more than 30 years in clinics right across Sydney. Household-name chains and national groups, busy multidisciplinary centres, and small boutique private clinics where everyone knows every patient by name. Add a stint inside tech companies, and we’ve seen clinic systems from both sides of the screen.

We learned the most from mistakes, ours and plenty of other people’s. That’s the bit we bring to your clinic, so you don’t have to learn them the hard way.

Then our family came along, and the long corporate hours stopped making sense. So in 2015 we started MediMatters. Today we run it as company directors, each leading the side of the work we know best, and we still roll up our sleeves on every job.

StefanoStefanoDIRECTOR
Practice management, operations and business development. The numbers, the systems and the plan for where a clinic is heading.
ChantelleChantelleDIRECTOR
Hands-on clinic experience, marketing and branding. How a clinic looks, feels and shows up online, from the front desk to Google.

A well-run clinic gives everyone their time back. That’s what we’re here for.

Stefano and Chantelle with alpacas at a farm making new friends
Stefano and Chantelle laughing on an evening walk Delivered

MediMatters is something we’re proud to build together, combining our experience, ideas and shared passion to help clinics grow and thrive.

Say hello
Why we do it

It all comes back to family.

Behind every clinic is a team, and behind every team are the people they go home to. For us, that’s bubbles with Mum, Sundays by the bay and the odd road trip. Those moments are why we do this, and we want the same for your team.

mum+
Stefano and his mum celebrating at home with a glass of bubbles
OUR ORIGINAL CEO
home+
Chantelle smiling while making juice in the kitchen
REACHING NEW HEIGHTS
us+
Stefano and Chantelle by the bay in Sydney
SUNDAY BY THE BAY
views+
Stefano and Chantelle at a clifftop lookout over the coast
ON TOP OF THE WORLD (AND THE TO-DO LIST)
road trip+
Chantelle leaning on the car by the water
CHIEF NAVIGATION OFFICER
harbour+
Stefano and Chantelle by the Sydney Harbour Bridge
BRIDGING BUSINESS AND PLEASURE

The best part of any week?
The people we spend it with.

StefanoChantelle

Tell us what’s working at your clinic, and what isn’t.

We’ll take it from there.

You’ll talk to Stefano or Chantelle, not a call centre.

No web forms here, so no health information is collected on this site.