Seven ways to a calmer clinic.
Every clinic we work with has outgrown the systems holding it together, and nobody has had a spare week to fix it. Pick a bubble to read about that part.
Most owners already sense that something is leaking. What they rarely have is a number. Two half days on site, following the hours and the money through a normal working week, is usually enough to produce one.
We time where the hours actually go: notes, calls, referrals, recalls. We look for revenue already earned but never billed. We go through the appointment book for no-shows, gaps and dormant recall lists. We check what you pay for in software, and we map who is doing what, because the load is almost never spread the way the org chart says.
What you get is a short written report: what is leaking, what to fix first, and what it is worth, with a cost against each action. The fee is fixed and agreed before we start.
Frequently asked.
What does MediMatters do?
We help Sydney clinics run better and grow: practice management, business development, websites, automation, training and custom systems. Stefano and Chantelle started MediMatters in 2015, with more than 30 years of clinic experience between them.
What kinds of clinics do you work with?
Allied health, GP and specialist clinics, from household-name chains and national groups to group centres and boutique private clinics across Sydney. Single site or several.
Do you work onsite or remotely?
Both. We’re Sydney based and work onsite or remotely, whichever suits the clinic and the job.
Where should we start?
Most clinics start with a Clinic Health Check: two half days on site and a short written report showing what is leaking, what to fix first and what it is worth.
How much does it cost?
The Clinic Health Check has a fixed fee, agreed before we start. For anything else, we talk it through first and tell you straight whether we can help.
Who will we actually deal with?
Stefano or Chantelle. You’ll talk to the people doing the work, not a call centre.
Tell us what’s working at your clinic, and what isn’t.
We’ll take it from there.
You’ll talk to Stefano or Chantelle, not a call centre.
No web forms here, so no health information is collected on this site.
